Executive development

Classes for all levels of leadership

We are available to host seminars led by Dr. Reynolds, where he will share his knowledge of the hospitality industry. Previous seminars include:


Crisis Management and Business Continuity in the Tourism Industry

14th APacCHRIE Conference, Bangkok, Thailand, May 2016.


Assessment of Education Effectiveness

Global Tourism and Hospitality Conference, Hong Kong, China, May 2014.



The Future of Hospitality Leadership

Texas Merchandise Vending Association Annual Meeting, Galveston, Texas, September 2015.


Outcome-Based Human Resources Management: Leveraging Human Capital in the Workplace

Executive Winter School,Hong Kong Polytechnic University, Kowloon, Hong Kong, January 2008.



Assessing Customer Satisfaction

Ste. Michelle Wine Estates, Woodinville, Washington, August 2014.


Computer-simulation Development as a Method for Experiential Learning

Seminar for Hong Kong Polytechnic University’s School of Hotel and Tourism Management faculty, Hong Kong Polytechnic University, Kowloon, Hong Kong, December 2007.